VoIP Calling and Transferring
Placing a Call
To place a call, follow the dialing guidelines below.
- Local calls: Dial the 7 digit phone number
- Example: 575-3420
- Long distance calls: Dial the 10 digit phone number. There is no charge for long distance within the United
States.
- Example: 555-555-5555
If international calling is required, please contact AGRI Tech for assistance.
Note: The VoIP phone system does not support 5 digit extensions.
Transfer a Call - CCX 400
Blind Transfer - Transfers the call immediately to a number or contact.
- During the call, press the "…" on the call menu.
- Press "Transfer". This puts the caller on hold. Then press "Transfer Now"
- Dial the phone number or select a contact to transfer the call.
Consultative Transfer - Puts the caller on hold while you confer with the destination party to verify availability.
- During the call, press the "…" on the call menu.
- Press "Transfer". This puts the caller on hold. Then press "Consult First"
- Dial the phone number or select a contact to consult first.
- If the destination is available to receive the call press Transfer Icon (looks like two phones).
- If the destination is not available press Play Button to return to the original caller.